What is Qiwa Platform: Comprehensive Guide 2025

What is Qiwa Platform?

Qiwa platform is a digital platform launched by the Ministry of Human Resources and Social Development in April 2019 with the aim of providing all labor market services in one place. It works as a unified interface connecting establishments, employees, and government entities, eliminating the need for paper transactions and reducing time and effort. The platform aims to improve user experience, enhance compliance with labor regulations, and support digital transformation. In 2025, Qiwa achieved a digital maturity rate of 91.06%, making it among the top five government platforms in the Kingdom, according to the Digital Inclusion Index.

Key Services of Qiwa Platform

Qiwa platform offers a wide range of services serving establishment owners and employees, focusing on efficiency and transparency. These services include:

1. Establishment Management

Qiwa allows business owners to manage their establishments easily through an interactive interface that provides monthly reports, work indicators, and electronic advisor. Establishments can issue standard or customized work regulations, helping organize internal operations and improve compliance with regulations.

2. Professional Visa Issuance

The platform facilitates instant issuance of professional visas, whether for existing or newly established entities. These visas include women's visas and specialized professions without the need for endorsement, enabling quick recruitment of expatriate labor while adhering to Saudization requirements.

3. Employee and Contract Management

Qiwa provides tools for managing employee contracts electronically, including creating, modifying, or terminating contracts. Establishments can transfer employee services between establishments or lend temporary labor. Employees can also review their contract details and approve them through their personal accounts.

4. Individual Services

For individuals, Qiwa provides an electronic file containing professional information such as experience, training courses, and qualifications. Employees can update their resumes, approve job offers, and review work permit details, enhancing their opportunities in the labor market.

5. Saudization Certificate

Qiwa issues a Saudization certificate that proves the establishment has achieved the required localization ratios, enabling it to apply for government tenders. This service supports compliance with the "Nitaqat" program and enhances the establishments' position in the market.

How Companies Benefit from Qiwa Platform for Employee Management?

Qiwa platform provides advanced tools for efficient employee management, helping companies improve their productivity and comply with labor regulations. The following are the main ways to benefit:

Easy Contract Management: Qiwa allows creating unified or customized work contracts that comply with the Saudi labor system. Companies can modify contract terms or terminate them electronically, saving time and ensuring official documentation. Employees can review and approve contracts through their accounts, enhancing transparency.

Service Transfer and Labor Lending: The platform allows easy transfer of employee services between establishments, whether within the company or to other establishments. It also supports temporary labor lending, which is an ideal feature for companies that need flexibility in human resource management.

Performance and Compliance Monitoring: Qiwa provides detailed reports on employee performance and localization ratios, helping companies comply with the "Nitaqat" program. The electronic advisor can be used to analyze data and improve recruitment strategies.

Employee Training: Since 2023, mandatory training has become a requirement for renewing work permits. Qiwa offers electronic training courses that help companies develop their employees' skills, enhancing efficiency and reducing costs.

Work Permit Management: The platform allows easy issuance and renewal of work permits for expatriate employees, with automatic notifications to remind companies of deadlines. In 2025, Qiwa added AI-powered analytics features, allowing companies to predict recruitment needs based on market data, enhancing operational efficiency by up to 20%.

Benefits of Qiwa Platform

Qiwa offers multiple benefits that make it an essential tool in the labor market:

Simplified Procedures: Reduces reliance on paper transactions, saving time. For example, visas can be issued or services transferred in minutes.

Transparency: Documents all procedures digitally, enhancing trust between employers and employees.

Integration: Qiwa connects establishments, individuals, and government entities such as the Ministry of Interior and Social Insurance.

Supporting Vision 2030: Contributes to building an attractive labor market by promoting localization and digital transformation.

How to Register on Qiwa Platform

Registration on Qiwa is simple and requires the following steps:

1. Visit the official website portal.qiwa.sa and click "Login".
2. Choose "Create New Account" and enter ID or residency number and date of birth.
3. For companies: Enter commercial registration number in addition to personal data.
4. Enter the verification code sent to the mobile registered in Absher.
5. Fill in email and create password.
6. Activate the account using the second verification code.

Registration is free for individuals, while companies pay annual subscription fees that vary according to establishment size and number of employees. In case of subscription cancellation, the amount is not refunded, so plan well.

Tips for Maximum Benefit from Qiwa Platform

To achieve maximum benefit from Qiwa platform and ensure a smooth experience in human resource management, here are the most important practical tips:

• Regularly update establishment and employee data to avoid violations.
• Enable notifications to track application status instantly.
• Benefit from interactive reports to improve recruitment strategies.
• Use mandatory training services to develop employees, which has been a basic requirement since 2023.

Frequently Asked Questions

1. What documents are required to activate a company account?

Companies need a valid commercial registration, Chamber of Commerce membership certificate, and authorization from the authorized manager to sign.

2. Can a company change its grade in the Nitaqat program through the platform?

Yes, companies can improve their Nitaqat grade by increasing localization ratios and providing correct data through the platform.

3. How long does processing a professional visa application take?

Processing a professional visa application usually takes 24-48 hours for qualified companies, and may take longer for new companies.

4. Can a submitted application be cancelled or modified through the platform?

Applications can be modified or cancelled before approval, but after approval, it requires submitting a new application.

5. What is the difference between service transfer and labor lending?

Service transfer means permanently transferring the employee to another company, while labor lending is a temporary transfer for a specific period with the employee returning to the original company.

Conclusion

Qiwa platform is not just a digital tool, but a strategic partner that supports establishments and individuals in the Saudi labor market. Through simplifying procedures, enhancing transparency, and supporting digital transformation, Qiwa contributes to achieving Vision 2030 goals. Whether you are an establishment owner seeking to manage employees or an employee wanting to develop your career path, Qiwa provides integrated solutions.